Technical Support Fundamentals

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist.
Coursera
Course Details

About this course

How it works

Step one

Go to the course overview page, enroll on the course and begin learning in the online classroom

Step two

Develop skills by watching the videos, going through the supplemental readings, complete quizzes and class assessments.

Step three

Make progress towards your career goals by working on this course and get personalized feedbacks.

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